Why regular website maintenance and support is crucial to ensure high performance of your website?

By Web Development India | Date posted: October 12, 2020 | Last updated: May 28, 2021

Well created and well maintained are two different things. A website can be well created but one-minute mistake and snap there is a devil called ‘Downtime’. If that is the first impression, congratulations on a pile of negative feedback. On an Online store where smooth transactions are to be performed and products are to be viewed, ordered as well as checked out on the snap of a finger; the website must not hang or crash. No one would wait for it to get normal and toggle the categories again for the right product. And don’t even think about what happens when the site crashes while making a transaction.

Regular website monitoring & maintenance for minimum trouble

Website monitoring is as important as developing it. Every time there are issues with the website, the chances of it getting hacked are increased. It takes a lot of time to come up with an idea for creating an online store and even more time to create it. But guess what? It is just a matter of seconds to see it collapse. The concept is similar to working in a BPO. Exactly! Customer service works just like it. It maintains and monitors if there are any issues with the product/services, any positive/negative feedback, how to work on those feedbacks, is the customer experience appreciable, what more can be done and what are the competitors doing? All of this can be worked on with the help of website monitoring and then maintaining it to the desired bar set. Check out the guide on importance of website maintenance and support.

What are the main areas of website maintenance and support?

Security:

It doesn’t matter if it is an online store or grocery shop, you better ensure everything is safe and secure. Every penny counts! Any sort of business whether small or big needs to be secured to avoid any sort of uninvited trouble. In the case of Ecommerce stores, there is always a high risk of hacking, stealing customer data, adding abusive/misleading content on the website. It takes a huge amount of time to maintain the website and just a few seconds to overlook the security areas. Hence, constant monitoring. The plus point to this is that you have the slightest or equal to null chances of a cyberattack.

The security part here also includes another demon known as ‘malware’. Malware can be created on the website or can be added by an outsider to simply destroy your years of hard work and investment. Probably, this is the easiest and unauthorized way of getting into the owners’ system illegally. And then in the blink of an eye, they have access to everything you own, can also execute code!

Secure Sockets Layer (SSL):

SSL is one of the major parts when it comes to website maintenance. It is an encrypted link between the web server and the browser. This link makes sure that whatever information is entered by the server is safe and only goes to the browser. This information can be anything from an email address to credit/debit/bank details.

So how do you identify if the website is safe to enter critical information? If the URL says https and not Http, the website is secured by an SSL certificate. Hyper Text Transfer Protocol Secure, that last S stands for secure of course. When you set a bar for regular website monitoring, do make sure it abides the SSL certifications.

URL redirection and error 404:

URL redirection is one of the basic parts to cover but still has an equal amount of value in website maintenance. You need work on the redirection in such a manner that even a past URL name shall lead to the updated one instead of giving error 404 and leaving negative feedback. For example, your URL at a time used to be https://Blogpost.net but due to some reasons, it is now considered as https://Blogpost.org. Typing either of the above shall lead to https://Blogpost.net which opens the actual website.

Avoiding URL redirection will result in error 404 and ultimately is a huge failure to be considered for website maintenance. For safer side, make sure that you regularly monitor the same and check like a new customer, if it works that way; Voila! You’ve levelled up.

Content updates:

Along with the above aspects, you need to keep a constant check on the latest content that rules the market. Every day there is a new trend or obstacle to tackle to keep up with the business. Therefore, always be active on what is trending and how can that be added to your website. Regular website monitoring will cover it thoroughly. At the same time, research around you. See what the rest with the same motto are up to!

Browser Compatibility:

Would it look good if everything is top-notch and your website acts weird on the phone or an iPad? Exactly not! A successful website is also a website that does not lose its properties, regardless of what browser it is accessed on, or what screen it is used on. Same on desktop, same on a tablet and perfect on your smartphone (that is what we use more, isn’t it?) User-friendly is the least that any server would expect. Just as URL redirection, try to be in the shoes of a server and keep swiping the website on various devices or browsers. It will give you an idea on how compatibility works and what lacks in your case.

Data migration:

As the word suggests, it migrates the data. It also includes transforming or permanently transferring the data from one platform to the other. Generally, this step is taken for the sake of an upgrade. Also, it is a well-known and most considered branch of website maintenance.

Now that you are aware of the maintenance part, note that due to the lack of integrated processes there can be certain serious issues while migrating the data. You know what your website is, do not use unknown tools to transfer the data.

Consistency is the key!

You need to understand that this is an everyday business and is not something that needs high skills. Regular website maintenance shall save you from downtime. There can be several reasons for the same: bulk visits due to any campaign or discount announced or there’s possibly a bug that corrupts the entire site. Why keep your business and reputation both at stake? By acting quickly on any technical issue, you can get the site back in seconds without much damage.

Don’t save on the website maintenance and monitoring, look at it as an investment!

Make sure that you have the best maintenance service or you will have to do it all on your own which demands 365 days a year. No one can manage to provide that sort of undivided attention. All you need to do is sit back and relax or look into other aspects of your business than scrolling through the site. As soon as you get the alert, try to interact with the customers that it is to your notice and you are doing every possible thing to get it back. This way you can turn negative feedback to a positive interaction with the customer. It also means you care for them. And what if this impresses them? Tables turned, isn’t it? Watch out the guide oh bow to select right website maintenance packages for your business!

Website monitoring is crucial to ensure high performance for anyone, be it a start-up or a flourishing one. It is just a matter of seconds before a customer switches to another website because yours keep crashing and gives a delayed response. While listing out all the factors for your discussion on business meetings, ensure that regular website monitoring is included in the first five. Ecommerce is a billion-dollar business.

Think of it this way that you are a customer looking to get a perfect dress for a perfect occasion. You found it on a famous website and are about to enter the card details to place the order. Oops, the site crashed. Customer service says there is a technical issue and it might take time to get the site back online. Now be honest. Would you wait over there for the website to come alive or surf in others on the other tab for options? It is a cut-throat competition. If the customer had that sort of time, he/she would have gone to a mall and wait in the queue for billing. Technology has its pros and cons but let’s be real here, it is dumb.

Yes, it only works the way you command. Just like Newton’s first law.

In the end, website support and maintenance show how serious the owner is of his/her business. Don’t let outsiders point at your work or write lengthy feedback because of your lack of maintenance. Nothing is impossible and something as simple as regular website maintenance shall leave no trace of ignorance. There are people out there still struggling to get a good idea for a website. You have it. All you need is sheer maintenance and constant monitoring.

If you are looking for ongoing website maintenance, regular website maintenance, monthly website maintenance, ecommerce website maintenance or online store maintenance, Please explore our website maintenance services! We provide a complete, best and regular website maintenance service from a small content update, bug fixing, troubleshooting, critical security updates, SSL certification, module configuration, installation to version upgrades and much more.

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

Top Monthly Website Maintenance Tips for Your Business Success!

By Web Development India | Date posted: October 8, 2020 | Last updated: May 31, 2021

As a small to medium-sized business, in addition to many other activities, it is very normal for you or anyone on your staff to be responsible for managing your website. When seemingly more significant items come along, it can always slide to the bottom of your to-do list.

However, as you invest more and more in online marketing platforms such as local SEO, paid search, or others, your website will be the first contact with many of your potential customers. Think of it as a digital channel of yours. Much as you clean your workplace, decorate your shop, or other ways of impressing potential clients, your website maintenance is a daily need to impress visitors to your site to take the action you want them to take.

Whether it concerns your vehicle, your garden, or your website, maintenance is important. A good website needs constant maintenance so that your company can retain, inform, and grow its customer base and generate revenue. This implies that a website is never completely completed. Just like keeping your garden weed-free and growing food for your dinner table, it is a work in progress.

Why do we need Website Maintenance?

Getting a website isn’t enough. If you want customers to find your website… and return to your website regularly, to keep them interested, you must provide them with fresh and useful content.
By offering valuable tips and information on topics related to your company on your website, you can do this.
Write articles or run a blog that focuses on subjects that often appeal to your organization that you know a lot about.

Top 5 website maintenance tips

Although the list might go on and on and may differ by industry, here are 5 fast website maintenance tips to place on your monthly checklist.

Make a list of contact information and forms

There are many shocking statistics on how many small business websites do not have their website contact details or contact forms. Stop right now if you don’t, and punch at least your phone number in your header. It is crucial for your web maintenance.

If you do, each month you should make it a point to ensure that your data is correct and that your contact forms work. Whether it’s a technological bug, a bad email address, or any other unknown, you might not be getting those precious requests for the contact form.

If you are using a call monitoring amount, dial it from a different phone to make sure that you are still going through your calls. To make sure you see activity on your amount, you may also check your call monitoring analytics. Check out Monthly Website Maintenance Checklist to Safeguard Your Business Website! Check out Monthly Website Maintenance Checklist to Safeguard Your Business Website!.

Repair Broken links and images

Make sure they are frequently updated and appropriate if you are providing discounts, exclusive deals, or other similar ideas. Let’s say you run an accounting company and deliver a voucher for personal tax planning of 25 percent off. Between January-April, this is great content and motivation, but the remainder of the year will make your site feel old and unkempt. Even, if on your coupons you have an expiration date, that’s an obvious indication of a neglected website.

Your website will become more alive and give your fans a reason to keep coming back to get the latest details by constantly updating and rotating your deals and coupons as the best website maintenance service.

Deals and discounts

As a part of a regular web maintenance service regime, make sure they are frequently updated and appropriate if you are providing discounts, exclusive deals, or other similar ideas. Let’s say you run an accounting company and deliver a voucher for personal tax planning of 25 percent off. Between January-April, this is great content and motivation, but the remainder of the year will make your site feel old and unkempt. Even, if on your coupons you have an expiration date, that’s an obvious indication of a neglected website.

Your website will become more alive and give your fans a reason to keep coming back to get the latest details by constantly updating and rotating your deals and coupons.

Keep your blogs updated

Everyone believes they need a blog and if you’re serious about online marketing, a blog is important. The 795 companies that blogged got 55 percent more website visitors and 97 percent more inbound connections in a sample of 1531 small to medium-sized companies.

The secret to proper web maintenance and support, however, is not about having a blog; it’s about having an active blog and your content being promoted. If in the past you’ve set up a blog but can’t keep it updated, it indicates to your guests that you’ve left your website.

Speed of the site

Your website’s pace is not something that most owners of small businesses accept. However, search engine rankings and, more significantly, conversion rates are becoming an increasingly important factor.

Take these statistics into account (sources mentioned here):
Customers expect to load your website in 2 seconds or less,
If it takes longer than 3 seconds to load, 40 percent of clients will leave your site.
Conversion decreases by 7 percent for every 1 second of load time.
User satisfaction decreases by 16 percent for every 1 second of load time.

When creating a new site, this is certainly something to remember, but as you add and delete pages, photos, badges, social buttons, etc., the site will slow down over time. To ensure that you don’t lose business due to slow load times, review your page load times regularly.

There are several online tools available for tracking site speed times.

Conclusion

Each month, these 5 important website maintenance and support will keep your site updated, friendly with the search engine, and provide your website visitors with a positive experience.

Constructing your website and thinking it’s a finished product until you’ve agreed to go live on the internet is never a good idea. It is not necessary to only have a website as the Internet is continually changing with new ideas and technologies. So, your website should grow to attract new traffic and provide customers with a compelling reason to return to your company and patronize it. If you take the time to update and maintain your website regularly or hire a competent web development company’s services to do it for you, remember that it is a crucial part of being competitive on the Internet.

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

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Why Ecommerce Support & Maintenance Services important for your online business?

By Web Development India | Date posted: October 3, 2020 | Last updated: April 20, 2021

Remember, the day when you had your most prized possession, maybe a shining, beautiful car.
To run it in perfect order, you needed regular maintenance. And it’s exactly the same for your ecommerce web store. After a perfect build, you need to invest and devote some resources in support and maintenance services for your ecommerce store.

However, many business owners do not give adequate attention to support. For them, it is not a priority and not as critical as development. And that’s exactly the reason why many ecommerce stores go into oblivion after a few months. You may have a great run for a few days to months, however, if you need a sustainable and thriving business, it is imperative to invest in support and ecommerce website maintenance services.

Here is why ecommerce support and maintenance are essential for your online business.

Ecommerce store Security

The ingenious hackers constantly remain on the prowl to exploit any loopholes on your website and wish to take your ecommerce store down. Without a proper maintenance strategy in place, it is easy for them to break into your system and jeopardize your business operations. There is a plethora of security vulnerabilities like viruses, hackers, trojans, and other malicious third-party programs lurking to find any backdoor entry into your ecommerce store and disrupt its operations. With a website maintenance partner on your side, you can safeguard your website round the clock.

Fix issue with regular ecommerce website maintenance

With regular maintenance, you can keep a hawk-eye on the obsolete features or elements on your website and can uncover anything that is not making any strides for your business. You can remove the unviable elements or products on your website. You can also unravel any broken links that adversely affect the SEO and user experience.
Another issue in running the ecommerce store is the page speed. The support team quickly works on the optimization of your web store. This boosts the traffic to your site and also ensures that your website doesn’t crash in case of traffic spikes.

24/7 Ecommerce help

Unlike your physical store which would be open for a few hours in the day, your ecommerce store would be available and accessible to customers 24*7 and it has to run without any glitches. In case of any pressing issues, there needs to be a timely resolution. Without a dedicated support and maintenance team, it is an uphill task for any ecommerce business owner to run a thriving store. The support and maintenance team would also provide services such as performance monitoring, quality assurance, routine management, feedback monitoring, risk control, and many more.

Version Upgrades

Ecommerce is a fast-paced realm and being stale with outdated and obsolete features would throw you out of business. Rapid pace developments have been happening and you need to keep up with the current trends and competition. You need to catch up with the latest website functionalities, improved content, modern and intuitive designs to scale up your business revenue.

Any performance and security enhancements shouldn’t be ignored. But in the process, you may face some hiccups and make any upgrade daunting. But with the right support agency, you can smoothen the road and ensure an easy roll-out of the new features. The support agency also takes a backup of your current website from time-to-time and in case of any devastating consequences, you can anytime roll back to your older version.

Ecommerce Customer Experience

Your ecommerce website is a virtual window to your business and customers expect an optimal experience when they visit your web store. Any broken links, errors, server outages, or website downtime issues can damage your reputation and you may even lose out your loyal customers.
Your ecommerce store should be equipped with the latest updates, security upgrades, to keep up with the current expectations of the customers.

Website maintenance services include constant monitoring of your website. This ensures any technical glitches that hurt the customer experience to be dealt with promptly. You can also reap the benefits of the latest technical updates that notch up your customer experience. Most of the ecommerce service providers regularly roll out updates, security patches, or any feature releases to enhance and enrich your website functionality.

Customer Retention

An ecommerce website is the lifeline of your business and has a tremendous potential to complement your brick-and-mortar sales. There may arise a time like holiday season when customers swarm to your website and this may result in a sudden surge in the website traffic. Even in these situations, it is expected that your website is available and accessible to all the customers who are intending to make a purchase. They shouldn’t face any slow page loads, or website downtime while they are on your e-store.

A hassle-free experience on your website is what glues the customers to your business. Any tiny glitch has serious repercussions on the conversion rate and client retention rates. The customers may get annoyed and this may result in higher cart abandonment rates which results in potential loss of a loyal customer base. With proper support and maintenance services, you can build a lucrative business and can experience a steady and consistent customer growth.

Lower website maintenance cost

Not investing in support and maintenance would cost you dearly. Once you go into the state of obscurity, you may have to spend a fortune to once again revamp or restore your website after shoddy maintenance. You have to invest not just in restructuring your website, but also on rebuilding your brand reputation and customer base.

However, if you invest a small part of your pie on regular maintenance operations, the overall costs involved would be quite low and the return on investment would be high. You may also harness the non-tangible benefits of investing in support and maintenance operations – brand reputation, loyal customer base. You may also focus on the emerging and core issues of your business and leave the maintenance issues to a reliable expert agency.

Over to you!

Ecommerce support and maintenance are pivotal to run a successful business. As an ecommerce store owner, it is recommended for you to have the right crew on board to build a thriving ecommerce business. Skynet Technologies is pioneer in offering best and regular ecommerce maintenance services from a small content update, bug fixing, troubleshooting, installation to version upgrades and much more.

If you are looking for ecommerce store management, online store maintenance, shopping cart maintenance, ecommerce store maintenance, please explore our Ecommerce website maintenance services! Do you need further support in setting up your ecommerce store? We are here for you! If you are looking for an ecommerce website development, shopping cart development, Please explore our Ecommerce Solutions!

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

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Select Right Website Maintenance Packages for Your Business!

By Web Development India | Date posted: September 30, 2020 | Last updated: May 19, 2021

The Internet is still quite young (at least compared to other technologies) and yet very different trends have emerged in the comparatively short period of time.

Website maintenance has changed massively!

While 20 years ago started to put their first website online, today this is made possible in a very structural way and offers the owner many practical advantages. These advantages are to be seen as the result of a kind of improved “economies of scale”, which have an overall positive effect on every business result.

Above all, it allows you to concentrate on your core competencies. A lot has changed in recent years, especially in the area of professional hosting providers. The web hosting was not only better structured, but also expanded to include a professional application package.

The classic hosting has been expanded to include a virtual server that can be seen as a private way of playing. The customer is offered very different website maintenance service packages. Depending on where the customer wants to focus, tailor-made packages are offered by the service provider.

In addition to shared hosting, there is also a hosting plan tailored to personal needs. This is offered with a tailored fit. It also leaves some room for growth in differently developed business areas.

Choose reliable website maintenance packages!

Of course, personally tailored packages also cost more than shared services. But you also have more comfort and usually get a comprehensive website maintenance service package.

However, this advantage also has a serious disadvantage. You have to keep in mind that this investment will put a strain on your budget, especially in the first few years of your business activity. You can use it to define very different areas, which in turn could pay off overall.

In addition, you may not need the large bandwidth that is included in the mega package. This would put an unnecessary strain on your budget and have serious disadvantages for your company. A small plan would work just as well and would be particularly beneficial for young start-ups.

It is therefore not easy to choose the right plan for your environment. However, if you take the cost side into account, you will inevitably be pushed in a certain direction. P.S. Have a look at these Website Maintenance Packages! (After all, you have nothing to give away and the advantage in this regard can be recognized as such.)

Different Website hosting packages on offer!

The shared hosting already mentioned above is assumed as the basic parameter. It is also the most common form of hosting, which is mainly used in the start-up sector.

Another area is the so-called VPS hosting. It is a recent trend that has also been able to establish itself in the start-up sector. You get access to a virtual server that allows more private space.

Another area with this in mind is dedicated hosting

Last but not least, cloud-based hosting should not be forgotten either. It forms an important component in the professional service of the hosting provider. As people rely more and more on cloud services, this trend is hardly surprising.

How do you know which website maintenance package is the right one?

Above all, it should be taken into account that all elements must be considered in the sum. The selected server type is particularly important here. It affects practically every element such as performance, security, scalability and maintenance level of your website.

Another aspect that should be taken into account is the number of hits on the website. The more popular your website is, the more diverse criteria have to be taken into account when choosing hosting.

This means that even a small blog that is growing rapidly can be subject to different criteria. You should also note that the various options of the provider should also be used as a basis for decision-making. This also includes various prices and hosting packages.

Conclusion

In the end, one comes back to the budget. In its entirety, it has to come full circle, because the package you choose has to fit in with your expansion strategy. Due to the complex nature of the task, it will make sense to first seek advice from an expert.

We at Skynet Technologies provide web maintenance services, website upkeep services, website application maintenance, ecommerce website maintenance, online store maintenance, web application security audit updates, and much more for any size of business. Also, we are providing website development, web application services, for more information, please visit our web development services.

If you have any questions or would like to know more about how Skynet Technologies can help your business to reach one step ahead, Reach out us through below form & We'll get back to you soon!

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